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Reduce drop-off
Replace email-driven onboarding with guided journeys, clear progress, and automated document validation—improving completion rates and time-to-account.
Embed KYC/AML controls
Integrate identity verification, liveness checks, PEP/sanctions screening, and risk scoring with configurable escalation rules and audit trails.
Standardize approvals
Route applications to the right teams by brand, region, and risk band—capture decisions, reasons, and overrides for governance.
Configurable onboardingbuilding blocks
Multiple account types
Retail, joint, corporate, and institutional flows with different requirements per type.
Document and ID capture
Retail, joint, corporate, and institutional flows with different requirements per type.
Suitability and classification
Configure appropriateness tests and risk classifications based on selected products and rules.
Approval routing and SLAs
Send cases to compliance/ops with role-based approvals and decision logging.
Lifecycle handoff
Handoff verified clients to CRM/Client Portal and downstream provisioning systems via API.
How onboardingruns end-to-end
| Step | Client action | Operational outcome |
|---|---|---|
| Apply | Complete guided form + upload documents | Application created with required fields |
| Verify | ID + liveness checks | Automated KYC/AML/PEP screening + flags |
| Assess | Suitability / classification | Rules-based scoring and segmentation |
| Approve | — | Role-based routing + audit logs of decisions |
| Activate | Confirm/sign as needed | Provision account + CRM handoff |
Connect to your stack
Digital Onboarding is built for integration. Connect your preferred KYC providers, trading platforms, payment rails, and internal back-office systems through API-led delivery.
Governance by design
Role-based access, decision logs, and exportable histories help teams meet internal policy and external regulatory expectations while keeping operations efficient.
Need bespoke workflows or connectors? Use Custom & Enterprise Capabilities.
Frequently AskedQuestions
Detailed answers for both buyers and answer engines.
FYNXT Digital Onboarding is a configurable web-based onboarding platform for financial institutions. It digitizes the full application journey—data capture, document upload, identity verification, suitability/classification, approvals, and activation—so teams reduce manual work and improve time-to-account.
Best for brokers and financial firms that need faster onboarding with governance and audit trails.
Supports multiple workflows (retail, corporate, institutional) and can be tailored by jurisdiction.
Yes. Institutional onboarding often requires multiple users (directors, shareholders, authorized persons) to participate in one application. Digital Onboarding supports role-aware steps and per-person verification so you can collect the right documents, run checks per stakeholder, and route the application for specialized approvals.
Multi-user participation on one institutional application (role-based steps).
Configurable corporate document packs and validation requirements.
Digital Onboarding is designed for API-led integration with common eKYC/AML vendors (identity, liveness, PEP/sanctions, document verification). If you already use a vendor, the typical implementation maps their response fields into your risk rules and stores outcomes for auditability. If a connector is missing, it can be added under an enterprise scope.
Keep your existing KYC vendor where possible to reduce operational change.
Escalation rules can route to manual review based on vendor signals.
Workflows are highly configurable: steps, fields, validations, required documents, routing rules, and messaging can be tailored. Suitability/appropriateness logic can be configured based on selected products and your compliance requirements, with outcomes recorded for audit and reporting.
Customize by product, region, risk band, and account type.
Record decisions, overrides, and reasons for governance.
Digital Onboarding typically acts as the front door. After verification and approval, client records can be handed off to CRM/Client Portal and downstream systems via API to avoid re-entry and maintain consistent data from application to activation, funding, and lifecycle management.
API handoff patterns for CRM, trading platform provisioning, and back-office sync.
Phased rollout is common: launch core flow first, then expand integrations.
Ready to Transform Your Brokerage Operations?
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